Personal Tech Guide

Decrease friction, save time and energy, and make more money by having a partner who helps you better understand, use, and leverage technology in your business.

Looking for a personal tech guide?

  • Someone to consult before making a major tech or software decision for your business?
  • Your "go-to" when you run into tech trouble?
  • A person to help you and your team better use the tools you're already paying for?
  • Someone to assure you, "Yes, there IS a better way to do things...and here's how to do it"?
  • A person to talk with to see if something's a possible...and then help you do it? (Or at the very least, point you in the right direction to get it done?)
  • Somebody to help you just make. the. thing. work?

Sound like you? Maybe I can be your guide.

Sound good? Let's talk.

Personalized IT Support for Small Businesses

What can I help with?

ADVISING

  • Being a sounding board and solution-finder for your tech challenges and questions
  • Eliminating friction between your phone, laptop & tech tools
  • Helping your company head off tech pains as it grows
  • Recommending laptop, phone, tablet, router, and other tech purchases
STREAMLINING

  • Making your email inbox more manageable (yes, really!)

  • Alleviating login and password hassles for you and your team

  • Transitioning from paper-based processes to the digital world

  • Setting up a collaborative work environment
COST-CUTTING
  • Getting the most out of your productivity suite (i.e. Microsoft Office 365 and Google Workspace) so you’re leveraging the tools you’re paying for
  • Cutting or preventing unnecessary costs by evaluating tech services and software to see if they’re worth your time and money

TRAINING & SUPPORT

  • Email and cloud services training, support and administration for Google Workspace or Microsoft Office 365

  • Developing IT processes and documentation for your business

  • Training & guidance for you and your team on all facets of business technology so you work better together

TROUBLESHOOTING
  • Remote troubleshooting and advice for iPhone, Android, Windows and Mac

  • Strengthening and solving issue with network, internet and WiFi in your home or office

  • Fixing storage issues on devices and cloud drives

  • Resolving both incoming and outgoing email deliverability issues (i.e. keeping your email out of spam)

LEVELING UP
  • Improving security for your email, files, and passwords
  • Transitioning a “personal” Gmail, Yahoo or iCloud email to you@yourcompany.com and getting all the productivity features that come with it—making a huge difference in credibility and ability to grow
What CAN'T I Help With?
HARDWARE

  • I’m virtual, so can’t fix things requiring a live pair of hands…but can point you in the right direction

INTERNET PROBLEMS

  • Some internet service issues are external and need to be handled by your Internet Service Provider (i.e. Charter, AT&T, Comcast, etc.)—we can tell you when this is the case

PROGRAMMING

  • I’m not a programmer, so aren’t able to help with coding projects or questions

People Saying Nice Things

Your technology setup for One World has changed the game! You inspire me to think differently.
Jeri Brooks
Jeri BrooksOwner, One World Strategy Group
Thank you SO much for finding the problem before I even knew it was there, and fixing it so fast! I appreciate how much you care.
Lynnea Brumbaugh
Lynnea BrumbaughPh.D. & CEO, Quantum Empowerment Academy
Joe is AWESOME! It's like he gets in my head and figures out exactly what I need. I'm incredibly appreciative.
Midori Verity headshot
Midori VerityMindset Coach & CEO, Fuel to Fire
Love having someone with tech know-how who can help do the thinking and problem-solving for me so I can focus on what's important—my patients!
Kate Schroeder headshot
Kate SchroederOwner & Psychotherapist, Transformation Counseling LLC
Joe, just want you to know I really enjoy working with you. My business is so much better because of your support.
Thurman Brooks headshot
Thurman BrooksOwner & CPA, TLBJ CPA
I'm kind of high maintenance with my tech needs. Fortunately, Joe knows just how to fix what I break and customize my tech environment for me and my business.
Erin Joy headshot
Erin JoyFounder & CEO, Erin Joy Companies
Joe and his amazing wife Shannon have been secret weapons in my world for the last few years. Joe's wisdom with Google Workspace, tech best practices, and driving solutions are a few of my favorite things.
Dawn Baumgartner
Dawn BaumgartnerCornerstone Coaching
Joe's walks me through what I need to do and how I need to think about making all the technical bits for my business work together and cost less. Conversations with him are really useful.
Lynnea Brumbaugh
Lynnea BrumbaughPh.D. & CEO, Quantum Empowerment Academy
All the moves Joe's helped me make has my practice running so much more smoothly. With less components working better together, everything is so much more streamlined and easy.
Kate Schroeder headshot
Kate SchroederOwner & Psychotherapist, Transformation Counseling LLC
Joe always explains things in ways I understand so I'm not as helpless as before he showed up. I regularly recommend his services to my clients. Everyone needs a "computer guy" and I'm glad Joe is MY computer guy!
Erin Joy headshot
Erin JoyFounder & CEO, Erin Joy Companies
Joe has a can-do attitude and explains things in a way that even the most tech-challenged person can understand...and he has the patience of a saint. (Just saying!)
Dawn Baumgartner
Dawn BaumgartnerCornerstone Coaching
Joe's personable and knowledgeable about all things tech and Google Workspace-related. He answers questions, troubleshoots issues, and gives simple and effective solutions. We're glad to have him on our team.
Kim & Elizabeth
Kim & ElizabethCo-Founders, Heartland PMAD Consultants